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Some ideas never go out of date. YOU are the most important person in our business. YOU are not dependent on us, we are dependant on you. YOU are not an interrruption of our work, you are the purpose of it. You do us a favor when you use us. We are not doing you a favor by serving you. YOU come to us with your needs, it is our job to fulfill them. YOU pay our salaries...without you we cannot exit. YOU deserve the most courteous attention we can give. Let us take this moment to say Thank You. We appreciate having you for a friend."
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